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Hikvision Launches Cybersecurity Hotline

October 23, 2017

Hikvision Launches Cybersecurity Hotline


Hikvision North America solidifies its commitment to cybersecurity with a dedicated cybersecurity hotline


CITY OF INDUSTRY, Calif.—October 23, 2017–Hikvision USA Inc., the North American leader in award-winning video surveillance products and solutions, today announced the launch of a cybersecurity hotline that Hikvision integrators, clients and technology partners can call for direct support related to cybersecurity concerns.


Hikvision encourages its partners to update all equipment to the latest available firmware. “Updating firmware is an effective way to safeguard equipment from cyberattacks and eliminate known vulnerabilities. Firmware updates are available on the Hikvision website,” said Chuck Davis, Hikvision director of cybersecurity for North America.


Partners can reach the Hikvision cybersecurity hotline directly by calling 626-723-2100, or by dialing the general technical support line at 866-200-6690, and pressing “5.” Cybersecurity support can also be provided via email at techsupport.usa@hikvision.com.


Hikvision takes cybersecurity concerns with the utmost seriousness and takes diligent action to ensure that its products meet the standards of the security industry’s best practices.


“Cybersecurity is Hikvision’s top priority,” said Jeffrey He, president of Hikvision USA Inc. and Hikvision Canada Inc. “Innovation and R&D are integral parts of our technology development, and continuous improvements to our cybersecurity support with this hotline solidify our commitment to secure our products even further.”


About Hikvision

Hikvision is the world’s leading supplier of video surveillance solutions. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures standard- and high-definition cameras, including a variety of IP cameras, analog cameras, and cameras featuring the latest in high-definition analog technology. Hikvision’s product suite also includes digital video servers, hybrid and standalone DVRs, NVRs, and other elements of sophisticated security systems for both indoor and outdoor use. Committed to the utmost quality and safety of its products, Hikvision encourages partners to take advantage of the many cybersecurity resources Hikvision offers, including the Hikvision Security Center.

 

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Martha Entwistle

Senior Manager Strategic Communications, Hikvision USA Inc.

martha.entwistle@hikvision.com